Week 1 discussion
Hardware and Operating Systems (graded) |
In this discussion, we will look at the basics of both hardware and operating systems. To begin this discussion, let’s first define the difference between hardware and software. What is hardware? What is software? What is the purpose of hardware and software?
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In this discussion, we will look at power supplies and form factors. What is the purpose of a power supply? What is a form factor? How do power supplies and form factors relate to one another?
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Week 2 discussion
Motherboard and Motherboard Components (graded) |
Take some time this week to open up your computer (or better yet – an old junky one) and take a look inside (be sure to unplug your machine and not touch any of the components – look but don’t touch). Based on your readings, what kind of motherboard is being used? What form factor? How did you know?
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What is a CPU? What is the purpose of the CPU?
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Week 3 discussion
Windows OS Basics (graded) |
Describe the Windows operating system. Discuss some of your favorite Windows features.
Maintaining and Optimizing Windows (graded) |
Have you ever had a problem with your Windows operating system? What happened, and what was the result?
Week 4 discussion
Peripherals (graded) |
Identify and discuss some peripherals that ordinary desktop PC users would normally use. Discuss how they work and their purpose.
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Discuss backup strategies and devices that you can use with your PC at home or in the workplace. How does the device connect? What standards does it use?
Week 5 discussion
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What are the basic components required to set up a network? How do you add a PC to a network?
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What is one of your favorite applications that utilizes the Internet? Discuss what happens behind the scenes in the network that enables your PC to implement that application.
Week 6 discussions
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What are some of the basic precautions a computer owner or network administrator can take to help make the computing environment secure? What are some of the basic security threats that a user or administrator might have to face?
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Discuss how notebooks differ from desktop computers, and how their special issues can be addressed.
Week 7 discussion
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Other than a computer, think of a household device that you’ve installed or repaired. Discuss the approach you used and how you might streamline your efforts the next time. How can this process be applied to troubleshooting computers and networks?
Preventive Maintenance (graded) |
What is preventive maintenance? Why is it important to keeping a computer healthy?
(TCO 2) The ____ provides backup power in the event that the AC fails completely.
uninterruptible power supply
line conditioner
uniform power supply
line manager
Question 2. Question :
(TCO 2) The ____ card provides a port for a network cable to connect the PC to a network.
video
interface
modem
network
Question 3. Question :
(TCO 2) A power ____ is a box inside a computer case that supplies power to the motherboard and other installed devices.
unit
supply
distributor
activator
Question 4. Question :
(TCO 2) The ____ is a group of microchips on the motherboard that control the flow of data and instructions to and from the processor.
chipset
block
bridge
gate
Instructor Explanation: Andrews, Chapter 1
Points Received: 4 of 4
Comments:
Question 5. Question :
(TCO 2) ____ is running a processor, motherboard, or video card at a higher frequency than the manufacturer recommends and is not considered a best practice.
: Overbuilding
Overrunning
Overburning
Overclocking
Instructor Explanation: Andrews, Chapter 1
Points Received: 4 of 4
Comments:
Question 6. Question :
(TCO 2) The printer produces output on paper, often called ____ copy.
real
soft
hard
virtual
Instructor Explanation: Andrews, Chapter 1
Question 7. Question :
(TCO 2) A 1 or 0 in this system is called a ____.
byte
word
datum
bit
Question 8. Question :
(TCO 1) The operating system ________________.
is the software that controls the computer
interacts with the computer’s hardware components
allows user interaction with the kernel
All of the above
:
Question 9. Question :
(TCO 1) The HAL and executive services are elements of the _____.
: application software
shell
kernel
device drivers
Instructor Explanation: Andrews, Chapter 2
:
Question 10. Question :
(TCO 1) The component of Windows that stores user and application settings is the _____.
kernel
configuration data
device driver
shell
(TCO 3) What is/are the motherboard’s primary purpose(s)?
House the CPU
Enable communication between the CPU and devices
Enable communication between devices
All of the above
Question 2. Question :
(TCO 3) The _______ of the CPU manages data and instructions entering and leaving the CPU.
arithmetic logic unit (ALU)
cache
control unit
input/output (I/O) unit
Question 3. Question :
(TCO 3) Which CPU from the list below runs at the highest speed?
Student Answer: Classic Pentium
Pentium III
Pentium 4
Pentium 4 with HT Technology
Question 4. Question :
(TCO 3) On the newest ATX motherboards, you will find _____ ISA slots.
six
four
two
zero
Question 5. Question :
(TCO 3) Why does a Pentium system require that SIMMs be installed in pairs?
It takes two 32-bit SIMMs to accommodate a 64-bit data path.
It takes two SIMMs to yield 8 MB of memory, which is required for a Pentium to work.
Pentium system boards are designed to require at least two SIMMs so that the system will have enough memory for normal operation.
None of the above. A SIMM can work on a Pentium system board as an individual module.
Question 6. Question :
(TCO 3) The _______ on a motherboard holds the basic software needed to start a PC.
RAM
ROM BIOS
hard drive
chip set
Question 7. Question :
(TCO 3) The standard local I/O bus on computers is the ____ bus.
AGP
PCI
ISA
OSS
Question 8. Question :
(TCO 3) If you forget the BIOS password, you can reset it by _____.
(A) removing the CMOS battery
(B) shorting the pins on the CMOS jumper
(C) calling the manufacturer
Both A and B
Question 9. Question :
(TCO 2) Which sequence of events is correct in terms of the boot process?
The system clock is started, the video card is tested, the keyboard is checked, and Windows is loaded.
The video card is tested, the system clock is started, the keyboard is checked, and Windows is loaded.
Windows is loaded, the video card is tested, the keyboard is checked, and the system clock is started.
The system clock is started, the keyboard is checked, the video card is tested, and Windows is loaded.
Comments:
Question 10. Question :
(TCO 2) The _______ on a motherboard holds the basic software needed to start a PC.
RAM
ROM BIOS
hard drive
chip set
the ability of one piece of hardware to communicate with another.
the ability of a hardware item to communicate with its device driver.
the ability of the hardware to be used with an operating system.
the ability of a hardware item to be updated through BIOS.
Question 2. Question :
(TCO 4) Copying the Windows DVD to a shared drive on a network computer is one method of installing ________.
: multiple workstations
a single workstation
a server
a virtual machine
:
Question 3. Question :
(TCO 4) Copying an entire drive of one computer to a DVD with the purpose of installing the copy onto another computer is known as _____________.
an unattended installation
a distribution server
a network installation
disk cloning
Question 4. Question :
(TCO 4) The act of overwriting the existing operating system is known as a(n) ____________.
clean install
upgrade install
disk cloning
recovery cloning
Question 5. Question :
(TCO 4) The sector on the disk drive that keeps track of the location of where the partitions are located is called the ___________.
master boot record (MBR)
partition record
sector record
hard disk sector
Question 6. Question :
(TCO 4) What is the minimum processor speed required for a Windows 7 installation?
833MHz
1GHz
2GHz
3GHz
Question 7. Question :
(TCO 4) A good schedule maintenance plan for Windows includes _____________.
updating BIOS
defragmenting the hard drive
reinstalling Windows once a year
reinstalling Window once every other year
Question 8. Question :
(TCO 4) When files are spread across many segments of a drive in an unoptimized fashion, the disk is known as a ___________.
broken disk
fragmented disk
unoptimized disk
segmented disk
Question 9. Question :
(TCO 4) A useful utility for troubleshooting problems with Windows, applications, and hardware is __________.
MMC (Microsoft Management Console)
Device manager
Event Viewer
Command prompt
Question 10. Question :
(TCO 4) The command prompt command used to copy files is _________.
cp
rm
dir
del
electrical
motherboard
memory
hard drive
Question 2. Question :
(TCO 10) When troubleshooting a motherboard problem, you should
start checking the simple items first such as memory.
assume the processor is bad.
immediately flash BIOS.
immediately remove the CMOS battery.
Question 3. Question :
(TCO 10) When troubleshooting memory problems, you should
run msconfig.
remove all newly installed memory modules.
perform a loop back ping.
run the memory configuration utility.
Question 4. Question :
(TCO 10) If BIOS does not recognize a newly installed hard drive, you should
check msconfig utility.
ensure the memory is properly seated.
verify that the power cable has been properly attached.
gently tap the hard drive to reseat the heads.
Instructor Explanation: Andrews, Troubleshooting Hard Drives, Ch. 8, p. 374
Points Received: 4 of 4
Comments:
Question 5. Question :
(TCO 10) If a newly installed I/O device is not working, you should
make sure the I/O card is seated properly.
remove the card while the computer is powered up.
remove the card while the computer is plugged in.
automatically suspect that the I/O port may be faulty.
Question 6. Question :
(TCO 10) If a DVD drive is not recognized by the system, you should
check the power and data cord connections.
gently tap the DVD drive to loosen any stuck parts.
use msconfig to properly set up the drive.
move the drive to another bay.
Question 7. Question :
(TCO 10) The computer will not power up. There are no lights or fans. What steps should you take to troubleshoot the problem?
Add additional memory.
Install a larger disk drive.
Check if the cables are installed correctly.
Check to ensure that the power supply switch is in the on position, check to ensure the power supply is plugged in, ensure there are no loose internal connections, test the output of the power supply to see if it is in spec, and replace the power supply with a known “good” supply to see if the problem is solved.
Question 8. Question :
(TCO 10) When troubleshooting a network problem, you should first
check the network neighborhood.
check the device manager to ensure the NIC card is recognized.
ping another computer.
check the TCP/IP settings.
Question 9. Question :
(TCO 10) Laptops are designed today to allow easy
replacement of broken LCD panels.
replacement of faulty motherboards.
replacement of wireless NIC Cards.
replacement of broken keyboards.
Comments:
Question 10. Question :
(TCO 10) When troubleshooting printer problems, you should consider
the printer itself.
PC memory problems.
power supply wattage problems.
hard drive errors.