Case
Study, Stage 5: Outline of Next Steps

Before
you begin this assignment, be sure you have read the “Hometown Deli Case Study”
and the Case Study Projects 1-4.

Outline of Next Steps for the Hometown
Deli

Following
your presentation of your Stage 4 project, the bank has agreed to loan you the
money needed. The next step is to let
your Deli managers and staff know what is coming. The Deli is too small to have a CIO, although
someone (you, perhaps?) may play that role.
The “process owners” are the managers of the operations at the
Deli. For this assignment, you will
develop an annotated outline that identifies the next steps to implement the
solution described in Stages 2-4, addressing a number of areas such as project
management, system development life cycle, change management, etc.

Purpose of this Assignment

This assignment
gives you the opportunity to apply the concepts of this course to address the planning,
development, implementation and on-going management of the technology solution
you have proposed for the Hometown Deli.
This assignment specifically addresses the following course outcome to
enable you to:

  • identify
    and plan IT solutions that meet business objectives.

Assignment

Using the textbook and at
least one external resource, develop an annotated outline 2-3 pages in length
(no cover sheet), responding to the bulleted items below. Remember to correctly cite and
reference your sources with APA format. Use the Grading Rubric to be sure
you have covered everything. Your
outline should be in Microsoft Word outline format. Submit your paper via your Assignment Folder
as a Word document with your last name included in the filename.

An annotated outline provides the
basic information in full sentences, but in outline form rather than in paragraph
form. In this case, you will address each
aspect of the next steps to be taken to implement your technology
solution. You should provide all of the
important facts, without the expanded discussions used in full papers. Each of the topics in the list below should
be explained as they apply to your proposed technology solution and to the
Deli, using a few sentences for each topic and providing information specific
to your solution.

Your annotated outline should
address the next steps in each of the following areas that the Deli will take
to implement your technology solution:

  • VERY brief
    description of proposed technology solution (to set the stage for the rest
    of the outline)
  • Project
    Management (schedule, resources, deliverables)
  • System
    Development Life Cycle (all phases)
  • Change
    Management
  • Employee
    Training
  • Leadership
    Expectations
  • Defining
    Success
  • Reference(s)

The “right” and “wrong” answers have to
do with whether or not you correctly incorporated the course concepts from the
textbook and addressed all areas of the assignment. Your “next steps”
must be defined specifically for your Hometown Deli, addressing its business
and its environment and your technology solution. Also, you need to do some
external research on at least one aspect of the assignment – your choice – and
incorporate it and cite it in APA format in your response. Use the Rubric below to be sure you have
covered all aspects.

GRADING RUBRIC:

Attribute

Full Points

Partial Points

No points

Possible
Points

Points
Earned

Project
Description

Brief
but adequate description of proposed technology solution is provided.

Proposed
technology solution description may be lengthy or inadequate.

Project
not described.

4

Project
Management

The
major aspects of project management are included and are appropriate to the
Deli; and outline demonstrates understanding of course concepts, analysis and
critical thinking.

The
aspects of project management are partially covered and/or are somewhat
appropriate to the Deli; and may be lacking in demonstration of understanding
of course concepts, analysis, and/or critical thinking.

Project
management not included.

8

System
Development Life Cycle (SDLC)

The
major phases of SDLC are covered and appropriately aligned to the proposed
solution and the Deli; and demonstrates understanding of course concepts,
analysis, and critical thinking.

All
major phases on SDLC are not covered, and/or explanations are not aligned to
the proposed solution, and/or are not aligned to the Deli; may be lacking in demonstration of understanding
of course concepts, analysis, and/or critical thinking.

SDLC
not included.

8

Change
Management

The
strategy for change management is appropriate to the proposed solution and to
the Deli.

The
strategy for change management is somewhat appropriate to the proposed
solution and/or the Deli.

Change
management not addressed.

4

Employee
Training

Employee
training is appropriate to the proposed solution and to the Deli.

Employee
training is somewhat appropriate to the proposed solution and/or the Deli.

Employee
training not addressed.

2

Leadership
Expectations

Leadership
expectations are appropriate to the proposed solution and to the Deli.

Leadership
expectations are somewhat appropriate to the proposed solution and/or the
Deli.

Leadership
expectations not addressed.

2

Defining
Success

Definition
of success for the proposed technology solution is appropriate for the
solution and the Deli.

Definition
of success for the proposed technology solution is somewhat appropriate for
the solution and/or the Deli.

Definition
of success not provided.

2

External
Research

At
least one source other than the textbook is incorporated and used
effectively.

A
source other than the textbook may be used, but is not properly incorporated
or used and/or is not effective or appropriate.

No
external research incorporated.

4

Outline
Format

Outline
reflects effective organization; correct structure, grammar, and spelling;
presented in a professional format; references are appropriately incorporated
and cited using APA style.

Outline
is not well organized, and/or contains grammar and/or spelling errors; and/or
does not follow APA style for references and citations.

Outline
is extremely poorly written and does not convey the information.

6

TOTAL Points

40

40
points =10% of final course grade

Points Recorded

(total points x .10)